Privacy Policy for ThingsX

At ThingsX, accessible from http://thingsx.com, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines what personal data we collect, how we use it, your rights under the General Data Protection Regulation (GDPR), and how you can exercise those rights.

1. Data Controller

ThingsX is the Data Controller of your personal data collected through our website and services.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of personal data:

Contact details (e.g., name, email address, phone number)
Technical data (e.g., IP address, browser type, operating system)
Usage data (e.g., pages visited, time spent, referring URL)
Cookie data (see Section 6)
Communications (e.g., when you contact us via email)

3. Legal Basis for Processing (under GDPR)

We process your personal data under one or more of the following legal bases:

Performance of a contract – to fulfill our obligations to you
Consent – where you have given explicit permission
Legitimate interests – such as improving our website or services
Legal obligation – to comply with legal requirements

4. How We Use Your Information

We use the information we collect for various purposes:

To operate and maintain our website
To improve user experience and analyze trends
To respond to your inquiries and provide support
To send service-related updates (if applicable)
To comply with legal obligations

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy, and to:

Comply with legal obligations
Resolve disputes
Enforce our policies

6. Cookies and Tracking Technologies

We use cookies to:

Understand and save user preferences for future visits
Compile aggregate data about site traffic and interactions

You can control the use of cookies through your browser settings or our cookie consent banner.

7. Your Data Protection Rights (EEA Residents)

If you are located in the European Economic Area, you have the following rights:

Right to access
rectification
Right to erasure
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent at any time

To exercise these rights, contact us at info@thingsx.com with the subject line "GDPR Request." We will respond within 30 days.

8. International Data Transfers

If your data is transferred outside the EEA, we ensure adequate safeguards such as Standard Contractual Clauses approved by the European Commission.

9. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Children’s Privacy

We do not knowingly collect personally identifiable information from children under 13. If you believe your child has provided us with personal data, please contact us immediately at info@thingsx.com, and we will take appropriate action.

11. Third-Party Services and Advertising Partners

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies directly.

We may also partner with third-party advertising networks. These networks may use cookies or other tracking technologies to personalize ads.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@thingsx.com

Address:

9442 Capital of Texas Hwy North,

Plaza One, Suite 500

Austin, TX 78759

Last updated: April 3rd, 2025